Privacy Policy

Bostwick Laboratories®,  Inc. is committed to protecting the privacy of your personal and health information. At Bostwick Laboratories, we understand that health is a very personal, private subject, and we want you to feel as comfortable as possible visiting our web site and using our services. Bostwick Laboratories takes this responsibility very seriously.

Our Online Privacy Policy describes what information we collect online, how we protect it and what choices you have about how that information is used. We urge you to read this Online Privacy Policy carefully so that you will understand both our commitment to you and your privacy, and how you can participate in that commitment. Should you have any questions about this policy or our privacy practices, please send an email to

privacy@bostwicklaboratories.com or write to us at:

Bostwick Laboratories, Inc.
Data Privacy and Security Officer
4355 Innslake Drive
Glen Allen, VA 23060

Information Collection and Use

Bostwick Laboratories, Inc., ("Us" or "We") is the sole owner of information collected on this site. We will not sell, share, or rent this information to any third parties, except as outlined in this policy. We will collect information that identifies you ("personal information") online only when you voluntarily provide it to us through our site. For example, when you choose to register on our site for our newsletter, we may ask you to provide some personal information, such as your first and last name, mailing address, telephone number and/or e-mail address. We also may collect information that will allow you to establish a username and password. In addition, we may collect information that you voluntarily provide to us through responses to questionnaires, such as customer satisfaction surveys or employment opportunities with Bostwick Laboratories. If you elect to receive our newsletter, surveys or employment opportunities, your contact information will be used for the delivery of these items. However, if you elect not to receive newsletters, surveys or employment opportunities, we may still periodically send other transactional communications to you that contain client relationship information. This includes, for example, informational e-mails regarding changes in our policies, changes in our methods of conducting business or requesting that you review the information we have on file for you or the options that you have previously selected regarding your transactions with us.

We may also gather or receive information on you from third party sources, such as marketing databases made available for commercial purchase. Our use of such information will comply with applicable law, the limitations imposed by the third party on us in connection with our receipt of such information from such third party sources, but not necessarily this privacy statement.

How we use your personal information that we collect online.

We may use your personal information within Bostwick Laboratories (1) to provide you with the services and products you request; (2) to assist with your questions about our services, billing, payment methods or use of our web site; (3) to process or collect payments made in connection with our services to you; and (4) to evaluate our services and products and to conduct customer surveys.

Cookies

In order to provide better service, Bostwick Laboratories may use a "cookie." Cookies are small files that your Web browser places on your computer's hard drive. We may use cookies to let us know that you are a prior customer and to retrieve certain information previously provided by you. We also may use cookies to keep track of information about your current "session" which will be discarded as soon as you log out or close your Web browser. This information also allows us to statistically monitor how many people are using our site and for what purpose.

This privacy statement covers the use of cookies by Bostwick Laboratories only and does not cover the use of cookies by any advertisers.

Log Files

We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information, and we do not distribute or share IP information with any third parties.

Sharing

We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postal and e-mail delivery, client service, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes. Among such third parties are the two referenced immediately below.

FedEx Corporation
942 South Shady Grove Road
Memphis, TN 38120
United States
www.fedex.com
US Postal Service Headquarters
475 L'Enfant Plaza, SW
Washington DC
1-800-ASK-USPS
www.usps.com

As our business continues to evolve, we may acquire or sell business units or subsidiaries. Customer information is one of the business assets that would be transferred in these types of transactions. In such a situation, your personally identifiable information would only be used in a manner consistent with our pre-existing Privacy Notice.

Be aware that when you volunteer information or create a public profile in the course of your participation in our community features such as forums, user opinions and reviews, chat rooms, photo sharing or other forms of public communication and interaction, you are also agreeing to allow certain aspects of your personally identifiable information to be made public. This includes your screen name, any address or personal information or images that you add to your signature or otherwise post to the public, and any content of any such post.

Testimonials

The testimonials section of the Bostwick Laboratories website is for the purpose of sharing positive experiences that you had with BostwickLaboratories.com, with certain products, with certain services, or with certain companies associated with Bostwick Laboratories. The testimonials section is moderated to ensure accurate and positive testimonials. Published testimonials are genuine, but Bostwick Laboratories serves the right to edit or alter such to remove personal information, statements that may be a violation of law, or statements that may infringe on the rights of Bostwick Laboratories or third parties. Bostwick Laboratories reserves the right to post or remove any testimonial at its discretion.

By posting your comment(s) or testimonial(s) ("Testimonial") on our website, you give us permission to reprint or use the Testimonial in connection with our businesses (including but not limited to the marketing and selling of various products and services, as well as the marketing of Bostwick Laboratories). You also are agreeing to the following: (1) The reprint or use of the Testimonial will be at our discretion and without compensation to you; (2) We may use the Testimonial with or without any pseudo (pen) name credit; (3) Our right to use the Testimonial is perpetual and may be assigned by us; (4) We may use the Testimonial locally, nationally or globally and such use may be made in any media, information or communication platform (including Internet advertising) currently in use or later developed; (5) You and not someone else composed and posted the Testimonial; (6) Bostwick Laboratories may allow any of its parents, subsidiaries or affiliates to use the Testimonial in the same manner as set forth herein but in relation to their businesses and websites; and (7) We may edit or alter such Testimonial to remove personal information, statements that may be a violation of law, or statements that may infringe on the rights of Bostwick Laboratories or third parties.

Other than your pseudo (pen) name, which we may or may not use, your personal contact information will not be disclosed in connection with our reprint or use of your Testimonial.

E-mail This Page

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and e-mail address. We will automatically send your friend a one-time email inviting him or her to visit the site. Bostwick Laboratories® does not store this information and only uses this information for the sole purpose of sending this one-time e-mail.

Links

This website contains links to other sites. Please be aware that BostwickLaboratories.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.

Security

Bostwick Laboratories takes precautions to protect its clients' information. When you submit personal information via the website, we follow policies and procedures designed to protect your information both online and offline, examples of which are as described below.

When our forms asks you to enter personal information (such as your name, address, phone and e-mail), that information is encrypted and is protected with the best encryption software currently available in the industry - SSL. Bostwick Laboratories uses the most advanced form of SSL software available: 128-bit encryption by GoDaddy. To learn more about SSL, follow this link www.GoDaddy.com.

Access to all of our users' information is restricted. Bostwick Laboratories operates in a secured and locked facility that requires all employees to check in and wear valid ID badges. Security cameras are positioned throughout the building in conjunction with multiple alarm systems. Only employees who need the information to perform a specific job are granted access to personally identifiable information. If you wish to have your financial information removed at the time of your order, you may opt to have your financial information deleted from our records upon completion of your order. Otherwise, you may contact us at webkeeper@bostwicklaboratories.com or call toll free 1(866) 939-1825 to request that your information be deleted from our database. For future transactions, you will be required to re-enter your information.

All Bostwick Laboratories servers, including web servers and database servers, are housed and maintained in secure locations. Access to the database is strictly monitored and protected from outside access. Internet access is restricted and protected by multiple firewalls. The servers on which we store personally identifiable information are kept in a secured environment, inside a secured and locked room. All backups are stored and locked in a high-level security room. Only personnel with proper security clearance have access to these restricted areas.

If you have any questions or concerns about Bostwick Laboratories's security practices, you can send us an e-mail at info@bostwicklaboratoris.com.

Choice/Opt-out

For clients who wish to opt-out and stop receiving Bostwick Laboratories surveys and newsletters, Bostwick Laboratories provides several ways to do so. Users who no longer wish to receive surveys and newsletters may opt-out of receiving these communications by emailing webkeeper@bostwicklaboratories.com with a request to be removed. Finally, they may use the link provided in all Bostwick Laboratories communications to automatically unsubscribe.

Notification of Changes

If we decide to change our Privacy Policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by e-mail, or by means of a notice on our home page.

If you have opted out of receiving communications from Bostwick Laboratories, you will still be able to view news of policy changes at www.BostwickLaboratories.com. Otherwise, you may e-mail us at webmaster@bostwicklaboratories.com or call us toll free at 1(866) 939-1825 to ask our client service department about changes and updates.

Last Update

The Privacy Policy contained herein became officially effective 05-17-08.

Bostwick Laboratories
4355 Innslake Drive
Glen Allen, VA 23060

(V1.01: 03-12-09)